Lead Installation Technician

Richmond, VA
Full Time
Mid Level

Axcex Media LLC, headquartered in Richmond, VA, seeks a full time Lead Installation Technician to lead our growing integrated fire alarm and low voltage security systems installation projects. 

ROLE DESCRIPTION:
Our Lead Installation Technician is an integral part of our field team, leading a team through installation troubleshooting, and servicing fire alarm monitors, low voltage security systems, and other fire and life safety solutions projects. We are searching for individuals with a strong work ethic: one who has excellent communication and time management skills, values good craftsmanship, takes pride in their work and their team, and provides great customer service while able to efficiently troubleshoot and offer solutions. If you are looking to expand your low-voltage career and leadership potential in the rapidly growing Integrated Systems industry, please apply today!

PRIMARY RESPONSIBILITIES

  • Knowledge of Fire Alarm and Access Control systems - Notifier, Firelite, Silent Night, etc.
  • Appropriate use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm system components.   
  • Comprehensive working knowledge of fire alarm codes and standards. 
  • Programing and software knowledge with a variety of fire alarm systems used when removing or replacing components.   
  • Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.   
  • Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, notification devices, etc.   
  • Lead as a team player with a positive attitude and solutions-oriented mindset.
  • Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.  
  • Required to be punctual to required work locations and complete scheduled projects in a timely manner.   
  • Document and track work orders, materials needed, time on job, etc.
  • Ensure company provided vehicle is clean and well maintained as required by company policies. 
  • Alarm Technicians will be placed in on-call status as required by location to handle emergency service requests. 
  • Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
  • Train service technician trainees all applicable aspects of fire protection.   
  • Tool and asset inventory, tracking and maintenance.
  • Customer service and satisfaction.
  • Perform other assigned duties as requested by immediate supervisor and/or management.
  • Detail-oriented with demonstrated ability to work collaboratively within a team.
BASIC POSITION REQUIREMENTS:
  • Supervisory and Industry experience is required.
  • NICET 1 (minimum) or state specific certification
  • Experience with HILTI or STI systems, preferred.
  • 100% Travel. Applicants MUST be able to travel to day-to-day job sites AS WELL AS outside their territory for weeks at the time to meet client demand and deadlines.
  • MUST live in Virginia. 
  • Applicants must have reliable transportation.
  • Applicants must have a valid driver's license for at least 3 years.
  • Must have a Clean Driving Record for the past 3 years (No suspensions within the last 3 years).
  • Ability to share a hotel room while travelling.
  • Comfortable with heights and stable on a ladder.
  • Ability to carry 75 lbs.
  • Ability to pass a background check and routine drug tests.
  • Ability to ensure our 100% Tobacco, Vape AND Drug Free work environment.


WHAT WE OFFER:

  • Market-leading compensation commensurate with experience.
  • Weekly salary + per diem when on the road.
  • A challenging yet rewarding work environment with endless opportunities for growth.
  • Comprehensive benefits package including medical, dental, and vision insurance; optional participation in life, short term and long-term disability, and emergency insurance, 401(k) retirement plan; paid time off.
  • Ongoing professional development opportunities through experienced staff-training and on-site Corporate Training Facility.
  • Cutting-edge technological expertise in integrated systems solutions.


ABOUT AXCEX MEDIA LLC
Axcex Media LLC offers systems integration solutions primarily covering networking, security, and infrastructure projects for clients within a wide range of industries. Axcex Media LLC collaborates with clients to design, deploy, and sustain innovative and expertly crafted integrated systems customized to support an array of businesses’ technological needs. From installations to highly sophisticated technology-based solutions, our skilled technicians utilize their experience, resourcefulness, and expertise to achieve the best possible results across various industries nationwide. Join our team at Axcex Media LLC - where technology meets reliability for a connected future! Visit our company website: www.axcexmedia.com

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